Goldmine CRM - Customer Relationship Management
Reinvent your Sales, Marketing & Support Processes
Now you can effectively manage every facet of your business relationships. Goldmine is an affordable solution to manage prospect and customer relationships - blending sales force automation with powerful contact management for rapid results. GoldMine enables you to turn more of opportunities into additional bottom-line value, often by leveraging data you already collect.
GoldMine CRM software has over 1.7 million users worldwide. 76% of the FTSE 100 & 50% of Fortune 500 companies use GoldMine CRM software, this speaks measures to GoldMines reliability, usability, versatility & functionality.
Customer Relationship Management
- GoldMine Premium Edition consolidates customer information in one convenient location, which enables sales, service and marketing teams to view consistent data and similar facts across all facets of the organization
- Contact list views include preview panes for quick navigation to detailed information of any contact. Contact record tabs can be reordered per user specific requirements and more can be displayed on the screen for added information
- Gain a holistic view of any customer maintained in GoldMine to effectively communicate with the entire client base
- Daily Activity Management features enable all users to manage day to day tasks and email conversations
- Activity List preview pane visually displays open and closed activities, email communications and more
- Quickly schedule calls, appointments, and to-do’s for any contact with the click of a button
- Calendar views provide insight into each users daily, weekly and monthly activities. Group calendars enable managers to view subordinates calendar information
Goldmine has led the way in CRM since 1989 and is available in three editions: Goldmine® Enterprise, Goldmine® Premium and Goldmine® Corporate Editions. Now no matter if you are a mid market, enterprise or small business there is a solution for you.
Complete CRM Dashboards
Provides instant access into GoldMine data. With Dashboards clients may quickly view sales, marketing and customer service business information for quicker response time to clients. Dashboards may also be copied, edited, or added by clients so their exact business needs can be matched with these powerful real-time analysis tool. GoldMine dashboards are also action oriented so users can drill into the actual transaction records for real time decision making!
Microsoft Outlook Integration
Robust integration provides users a preview of GoldMine information directly from Outlook without having to switch back and forth between the two applications. GoldMine information is not only viewable, but users can drill into GoldMine records for edits or further business follow-up. This powerful integration helps improve user adoption and knowledge sharing across the company.
Look Deeper Inside Goldmine Premium
- Modern look and feel makes GoldMine Premium Edition easier to learn and use
- Tabbed view provides quick navigation between open windows in GoldMine
- Enhanced left hand navigation bar allows direct access into major features
- Contact record display enables more customizability
- Organization chart within contact relationships tab visually displays organization structure and roles
- Contact list preview panes for quick navigation to detailed information
- Recently Viewed box displays records just recently accessed in GoldMine
- Contact Search Box is always present for faster access into contacts
- User configurable grid controls, such as, Group By, Summary and Filter mechanisms
- Activity List allows users to easily manage open and closed activities, email communications and more.
- Auto-complete capability improves speed and accuracy in field data entry
- Tip of the day helps users learn about the features of GoldMine
Dashboards, Analytics & Reports
- GMPE 9.0: Complete CRM Dashboards for marketing, sales and customer service
- Real-time and historical analysis
- GMPE report center contains many out of the box reports to analyze various aspects of GoldMine data
- Leverage third party reporting tools such as Microsoft SQL Reporting Services or Crystal Reports
Goldmine CRM has over 1.6 million users worldwide with 50% of the Fortune 500
Fast Facts on Goldmine CRM
- Award-winning CRM solutions
- Unique Marketing Automation features
- Complete company-wide visibility
- Integration with Microsoft® Outlook® and ExchangeRemote data access
- Integrated with Accounting Software, GoldMine creates a full customer relationship management (CRM) software suite.
- Automate synchronization via GoldSync and more…
- Local support available throughout Australia & New Zealand for our extensive client base